At Rossford Schools, one of our greatest priorities is ensuring that all our students arrive safely at school each and every day.
To enhance our existing absence-checking procedure, we are introducing a new, more efficient student absence reporting system called SafeArrival/SchoolMessenger. This new system will reduce the time it takes to verify student attendance, make it easy for you to report your child’s absence and easy for staff to respond to unexplained student absences.
With SafeArrival/SchoolMessenger, you are asked to report your child’s absence in advance using any of the 3 convenient methods listed below.
- Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store. The icon for the app looks like the below image. The first time you use the app, select Sign Up to create your account. Select Attendance -> Report an Absence.
This is what the icon for the App looks like
2. Use the SafeArrival website via the SchoolMessenger link in your PowerSchool Parent Portal. Log into the PowerSchool Parent portal then scroll down and click on the SchoolMessenger link on the left.
3. Call the toll-free number 1-844-867-6066 to report an absence using the automated phone system.
These three options are all available 24 hours a day, 7 days a week.
Future absences can be reported at any time. In addition, we will use the SchoolMessenger Communicate automated notification system to contact parents whose child is absent when the absence was not reported in advance. The automated notification system will attempt to contact parents at multiple contact points until a reason is submitted for the absence. If our system is unable to reach the designated contacts, office staff will follow up.
If you report your child’s absence in advance using the SafeArrival/SchoolMessenger toll-free number, website or mobile app, you will NOT receive these notifications.
Starting this school year please report absences in advance using SafeArrival/SchoolMessenger instead of sending notes or calling/emailing the school.
How to Steps
When using the application or the web to report an absence please follow the steps below.
Once logged into the app or the SchoolMessenger site via the PowerSchool parent portal click on the hamburger menu at the top left of the page.
Check contact information:
To double check contact information, click preferences. This information is the contact information in PowerSchool along with any other contacts YOU might have added to SchoolMessenger over the years. Note: Any contact that is coming from PowerSchool is locked by the district. Contact information in PowerSchool is updated by parents/guardians via the Back to School forms each year. If there is contact information listed that should not be in this area and it is locked by the district please email [email protected]
with your name, your child’s name and why this contact needs edited or removed. If you haven’t completed the Back to School forms please use that method to make the edits.
Click the attendance square and update as needed. This square determines who will receive notification of your child’s absence. Note: Contacts under the Non-School Hours Emergency will receive school delay and cancelation notices.
Creating an Absence
Click on the hamburger menu again at the top of the page then click on Attendance.
You will see your child(ren) listed at the top. Click the Plus sign on the far right of the screen next to report absence.
Choose the child you are reporting an absence for, along with the type of absence and absence reason and the date of the absence. Note: personal convenience absences still need approval and cannot be entered here. There is also a limit to consecutive absences that can be entered in this system.
Absence reporting Times
The absence for your child needs to be reported before the following times on the day of the absence. If the absence is not reported before that time, you will be contacted. Once an absence is entered into SafeArrival/SchoolMessenger all attendance contacts will receive a confirmation email.
Rossford Junior-Senior High - 9:15 a.m. (you can also edit an already created absence until 9:15am the day of the absence)
Rossford Elementary - 10:20 a.m. (you can also edit an already created absence until 10:20 am the day of the absence)
Any absence not reported before the given times above will need to be reported directly to the school. After the times listed above, you will NOT be permitted to report an absence for that day using the online option, the application or the SchoolMessenger phone line.
Thank you for helping us streamline our absence system. If you have any questions, please contact your school office.